Returns
All items purchased from Magnanni.com that meet the policy requirements below are eligible for return within 30 days of receipt. Orders from the U.S. are eligible for a complimentary return label within this time frame. To start your return process, please review the policy and instructions below and click the button to print your complimentary return label.
- Returning package must contain original packing slip or order number
- Products must be returned in new condition to receive a full refund. Any items returned in non-resalable condition are subject to refusal or may be assessed a restocking fee that will be deducted from your final refund.
- Products must be returned in original packaging to receive a full refund. Items not returned in original or damaged packaging may be subject to a repackaging fee that will be deducted from your final refund.
- Refunds will be processed within 2-3 business days of receiving the item(s). Once your refund is processed you will receive a confirmation email. Please note, it will take additional time for the funds to appear in your account depending on your financial institution’s processing time.
INTERNATIONAL RETURNS OR EXCHANGES CLICK HERE
Exchange
All items purchased from Magnanni.com that meet the policy requirements below are eligible for exchange within 30 days of receipt. Orders from the U.S. are eligible for a complimentary return label within this time frame. To start your exchange process, please review the policy and instructions below and click the button to print your complimentary exchange label.
- Returning package must contain original packing slip or order number. Please include a brief note stating the product(s) and size(s) you want to exchange for.
- Products must be returned in new condition to be eligible for full exchange credit. All items returned in non-resalable condition are subject to refusal or may be assessed a restocking fee prior to your exchange being processed.
- Products must be returned in original packaging to be eligible for full exchange credit. Items not returned in original or damaged packaging may be subject to a repackaging fee prior to your exchange being processed.
- Exchanges will be processed within 2-3 business days of receiving the item(s). Once your exchange has been processed you will receive an email confirmation with a new order number. If you are under a time constraint we recommend submitting a new order and returning the original order for a refund.
INTERNATIONAL RETURNS OR EXCHANGES CLICK HERE