Returns and Exchanges

Holiday Returns

The holidays are about enjoying time with your loved ones – not worrying about return deadlines. To make things easier, orders delivered between November 1st and December 14th are eligible to be returned until January 16th. All orders outside these dates are subject to the standard policy of being returned within 30 days of receipt.

Click Here For International orders

(Including U.S. Territories & Military Bases)

Returns Icon

Returns

All items purchased from Magnanni.com that meet the policy requirements below are eligible for return within 30 days of receipt. Orders from the U.S. are eligible for a complimentary return label within this time frame. To start your return process, please review the policy and instructions below and click the button to print your complimentary return label.

Policy & Requirements
  • Returning package must contain original packing slip or order number. Please fill out the "Return & Exchange Form" included at the bottom of your packing slip. If you do not have the original packing slip, click here to print a blank form.
  • Products must be returned in new condition to receive a full refund. Any items returned in non-resalable condition are subject to refusal or may be assessed a restocking fee that will be deducted from your final refund.
  • Products must be returned in original packaging to receive a full refund. Items not returned in original or damaged packaging may be subject to a repackaging fee that will be deducted from your final refund.
  • Refunds will be processed within 2-3 business days of receiving the item(s). Once your refund is processed you will receive a confirmation email. Please note, it will take additional time for the funds to appear in your account depending on your financial institution’s processing time.
PRINT RETURN LABEL

INTERNATIONAL RETURNS OR EXCHANGES CLICK HERE

Exchange Icon

Exchange

All items purchased from Magnanni.com that meet the policy requirements below are eligible for exchange within 30 days of receipt. Orders from the U.S. are eligible for a complimentary return label within this time frame. To start your exchange process, please review the policy and instructions below and click the button to print your complimentary exchange label.

Policy & Requirements
  • Returning package must contain original packing slip or order number. Please fill out the "Return & Exchange Form" included at the bottom of your packing slip. If you do not have the original packing slip, click here to print a blank form.
  • Products must be returned in new condition to be eligible for full exchange credit. All items returned in non-resalable condition are subject to refusal or may be assessed a restocking fee prior to your exchange being processed.
  • Products must be returned in original packaging to be eligible for full exchange credit. Items not returned in original or damaged packaging may be subject to a repackaging fee prior to your exchange being processed.
  • Exchanges will be processed within 2-3 business days of receiving the item(s). Once your exchange has been processed you will receive an email confirmation with a new order number. If you are under a time constraint we recommend submitting a new order and returning the original order for a refund.
PRINT RETURN LABEL

INTERNATIONAL RETURNS OR EXCHANGES CLICK HERE